If for some reason you are not satisfied with any physical products you order from Hal Leonard Online by selecting a local retailer, simply return them in good condition to the address provided on your packing slip within 30 days for a full refund. CDs, DVDs, and software may not be returned, only exchanged if defective.
For our Hal Leonard Digital Books, You may request a refund within 30 days of purchase as well. for these, please contact us at firstname.lastname@example.org and provide us with the reason for your request, as well as your order number. Refunds will not be granted in situations of purchase abuse.