If for some reason you are not satisfied with any physical products you order from Hal Leonard Online, simply return them in good condition to the address provided on your packing slip within 30 days for a full refund. CDs, DVDs, and software may not be returned, only exchanged if defective. Print on Demand titles are unable to be returned, cancellation before shipment can be requested but is not guaranteed.
For our Hal Leonard Digital Books, You may request a refund within 30 days of purchase as well. for these, please contact us at email@example.com and provide us with the reason for your request, as well as your order number. Refunds will not be granted in situations of purchase abuse.